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HID Global installs Genetec at new HQ

Recently, HID Global decided to consolidate corporate functions, manufacturing, distribution, and sales operations in a new World Headquarters and North American Operations Center. Located in Austin, Texas, the headquarters features 250,000 square feet of manufacturing, office, and warehouse space on 22 acres.

December 16, 2015  By  SP&T Staff

After considering several solutions following the issuance of a public tender, the company chose a proposal submitted by integrator Convergint Technologies. Convergint recommended Genetec Security Center, a unified security platform which includes Omnicast IP video surveillance, Synergis IP access control and other third-party systems, such as intrusion detection. 

“The proposal put together by Convergint for Security Center was comprehensive and competitive from a value versus features perspective,” said Dean Young, Global Physical Security Manager at HID Global. “With Security Center, we were able to get strong video management capabilities for monitoring and investigations, a proven access control solution and unified intrusion detection, all within one complete solution.”

Security Center is used by HID Global to manage numerous Axis Communications network cameras and doors spread throughout the new headquarters. A dedicated security team actively monitors video and access control events, and the unified security interface makes handling alarms or reviewing video simple and efficient.

“The ability to manage both video surveillance and access control from one unified interface is a huge time-saver for our security team. All of the information that they need is right there within one application. This helps us remain pro-active in keeping our new headquarters secure,” explains Young.


On weekends, or after business hours, security personnel use the Remote Security Desk feature to securely connect to the system to address any incoming alarms, support on-site security personnel, review video to determine whether immediate response is required, and even remotely grant or deny access to the building. “Having a secure remote connection to our Security Center platform allows our team to make informed decisions, even when we’re not on site,” adds Young.

Various on-schedule and on-motion recording configurations were programmed within Security Center, to ensure the system runs as efficiently as possible. The organization is also leveraging features of Security Center such as redundant and failover archiving to achieve uninterrupted system access and data protection.

Leveraging the open architecture of the unified security platform, HID Global was able to add many of their own access control devices to secure the expansive two-level building. Some of these include biometric readers, facial recognition readers, HID EVO V1000 network access controllers, Edge EVO EH400-K network controllers, and various other HID readers/controllers.

Using Synergis, HID Global was able to create cardholder groups and set highly-granular cardholder privileges to allow employees to access various areas of the building depending on their roles. The company has also set up dual-authentication rules in Synergis, so that only employees with permission can access certain high-security areas.

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