Guardly and PPM 2000 team up
According to the companies, the integration provides command centre operators with actionable data in the first few seconds of an emergency event and real-time communication tools that enhance information gathering from emergency callers by operators, allowing them to make key decisions faster and more effectively manage resources.
“Guardly personalizes and mobilizes person-led in-bound alerts, and the integration to Perspective DispatchLog gives command center operators the unique ability to directly interact and communicate with them while simultaneously actioning resources,” says PPM, Brian McIlravey, Co-CEO of Edmonton-based PPM, in a release. “Since Guardly data is automatically fed into Perspective, a dispatcher knows exactly who they are talking to, where they are and what the situation is about, and everyone involved in the incident response is provided with real-time situational understanding of the event. It’s a groundbreaking approach to incident management.”
According to the companies, the integration between PPM and Guardly represents one of the first commercial off-the-shelf (COTS) integrations directly linking an incident management system with mobile safety apps designed for enterprise-wide distribution. When configured, Guardly-initiated alerts trigger pre-categorized alerts in Perspective DispatchLog for discovery, review and action. Over the course of the incident, all data captured in the Guardly system will be synchronized with Perspective for future investigation and analysis.
“Working with the PPM team has been like working with an extension of the Guardly family,” says Josh Sookman, founder & CEO of Toronto-based Guardly. “We’ve built a solution that is truly synergistic for our customers in a relatively short period of time, and we’re just getting started.”