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ecobee to offer Smart Security monitored service


November 11, 2021
By SP&T Staff

Toronto-based ecobee recently announced Smart Security, a system that combines professionally monitored home security from RapidSOS with the company’s thermostats and sensors.

Currently, ecobee customers based in the U.S. can enable a beta version of professional monitoring via the ecobee app. ecobee says it will continue to add new features and functionality to the professional monitoring experience in the coming months. All ecobee customers across North America can sign-up for a free 2-month trial of ecobee Smart Security by visiting ecobee.com or directly through the ecobee app.

The ecobee Smart Security service was previously known as Haven.

Customers who already have an ecobee smart thermostat can upgrade to a professional monitoring system by  adding ecobee’s SmartSensors for doors and windows starting at  US$79.99. The company also offers a SmartCamera with voice control for US$99.99, which supports smoke alarm detection and an optional video verification feature. A Complete Smart Security plan is available for US$10 utilizing ecobee’s existing hardware. An Efficiency and Security bundle includes the sensors needed for professional monitoring and a smart thermostat for US$279.99.

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“ecobee Smart Security is a powerful combination of hardware and software designed to protect homes and families in an easy and affordable way,” said Stuart Lombard, founder and CEO of ecobee, in a statement. “Millions of families already trust ecobee to deliver energy savings and comfort in their homes. Now, with ecobee Smart Security and professional monitoring, powered by RapidSOS, we’re able to further transform ecobee products into powerful security solutions capable of transmitting critical data directly to local 911 agencies in an emergency to dispatch local emergency services.”

“At RapidSOS, we’re united in our commitment to empower safer, stronger communities with intelligent, data-driven emergency response worldwide,” said Michael Martin, CEO of RapidSOS. “With RapidSOS Monitoring, ecobee is providing customers with an added layer of safety and security and supporting our heroic first responders in saving millions of lives annually. We’re proud to partner with ecobee and connect the power of their smart home technology with 911 through our platform.”


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