Armstrongs, An AvantGuard Monitoring Company, continues to strengthen its position in Canada with significant investments in technology and monitoring centers. With the recent announcement of a state-of-the art monitoring center and data center in Laval Quebec (due to open by late summer 2023), Armstrongs will bring new technologies and innovations to dealers – the first of their kind in Canada!
Check out these unique services and products, supported by a revolutionary AI-powered platform, that will help dealers take their business to the next level.
• Innovative Armstrongs Chat – a brand-new technology in Canada, and only available with Armstrongs!
• Powerful Dealer Portal to help drive growth and improve operational efficiencies through the following capabilities:
- Dealer Dashboard – a revolutionary data visualization tool that allows you to view recent dispatches, recent alarms, call answer rates, weekly top alarm offenders, and more. All customizable to fit your business needs.
- Technician App – delivers the easiest account testing solution for your business and gives you the tools you need to manage and service your accounts directly from your phone. This allows you independent access to the accounts whenever you need.
- MLS Reporting Tool – provides you with a list of your accounts that have homes for sale so you can proactively reach out to your customers to offer services in their new homes to improve customer retention rates.
Customer Data – dealers will have full access to their data and the ability to make changes without the need to contact customer support. - Account History – full access to each subscriber including voice log access.
Integrations – A variety of turn-key integrations with key vendors like Alarm.com, as well as your customer relationship management software.
Roughly 60 percent of people don’t answer the phone when they receive a call. Armstrongs Chat allows members to chat on a secure platform without answering the phone. This helps achieve better communication between members on the contact list and resolve an alarm quickly.
In addition to new technologies, Armstrongs dealers enjoy superior service and peace of mind knowing that Armstrongs is committed to providing:
- The fastest response times in the industry
- 4 redundant monitoring stations and a 5th administrative center located across Canada – And parent company, AvantGuard, is the winner of TMAs Enterprise Monitoring Center of the year and recognized with three ESA Innovation Awards for driving new solutions into event monitoring technology
In addition to traditional fire and burglary alarm monitoring, Armstrongs also monitors a variety of other services including medical alerts and mPERS, Workforce Safety and Personal Safety solutions.
To learn how Armstrongs can help your business through the latest technology and professional monitoring services CLICK HERE!
Print this page
Advertisement
- Carrier outlines plan to exit fire and security business in 2024
- Incident Xpress launches dealer program in Canada and U.S.
