Arecont Vision Costar appoints Troy Fairchild VP of technical services
LOS ANGELES – Survelliance provider Arecont Vision Costar has announced the appointment of Troy Fairchild as vice-president of technical services.
By SP&T Staff
“I’m delighted that Troy is now onboard in this key role, leading our pre- and post-sales technical support organizations,” said Shane Compton, chief technical officer and general manager, Arecont Vision Costar, in a prepared statement. “His experience creating winning products and his many years working directly with customers make Troy a huge asset to our growing team.”
“The enthusiasm and expertise that our technical services team members have for assisting our customers is truly exceptional,” said Fairchild. “The excitement and commitment that they have shown in implementing our new customer support portal and in addressing customer needs will go a long way to ensuring high levels of customer satisfaction as they experience our new tools and processes.”
Fairchild most recently served as director of global technical services for Pelco by Schneider Electric, capping a sixteen-year career with the company. Prior to Pelco, he served as development manager for Vision One Inc. and as a software developer for Terrace Consulting.