Integration News
PPM 2000 receives Lenel factory certification

PPM’s Perspective incident management software now integrates with Lenel’s OnGuard access control system so specific events in OnGuard automatically trigger a dispatch call in Perspective. When one of the actionable alarms occurs, Perspective automatically picks it up and starts a call, bringing in all of the critical data and presenting it in the dispatch interface. OnGuard events that don’t require a dispatch, but still need to be documented, can also be pulled straight into Perspective where they are logged as new activity records which can, if necessary, be escalated to incident status.

PPM 2000 has completed required factory testing at Lenel to validate the functionality of its interface to OnGuard. “Certain events need to be escalated for both action and documentation. By integrating access control with incident management, users of both OnGuard and Perspective benefit from faster incident response coupled with stronger incident documentation, analysis and reporting,” says Gidon Lissai, director, strategic alliances, Lenel Systems. “We look forward to PPM’s continued involvement in the Lenel OpenAccess Alliance Program.”

“We build a lot of custom integrations for our clients, but the most common request we get for an out-of-the-box option is Lenel. Everyone wants to be able to integrate their access control system with their incident management process, including their front-end dispatching and emergency response,” says Brian McIlravey, CPP, Co-Chief Executive Officer. “Being able to offer a factory certified integration between Perspective and OnGuard is an important milestone for PPM, and we are excited to share this development with our mutual clients, users of both Perspective and OnGuard.”