MASterMind’s monitoring software adds RSPNDR alarm response
December 17, 2021 By SP&T Staff
RSPNDR announced it will partner with MAS Monitoring for a native integration with MASterMind central monitoring station software.
“The opportunity to integrate with MAS will accelerate adoption so more monitoring stations, dealers, guard companies and end-users can start to see the benefits of having a faster, more transparent response to unverified alarms in less steps”, said Mark Zimmerman, CEO of RSPNDR in a statement.
RSPNDR connects monitoring stations that have active unverified alarms to a network of licensed on-demand mobile guards that respond based on proximity. When alarms are triggered, end-users expect a fast response. Local law enforcement, in some places, have deprioritized response to unverified alarms and this has led to longer response times or in some cases, no response.
The company stated it does not employ guards but partners with local licensed guard companies to deliver alarm response demand, as needed. The platform algorithmically pings the mobile unit able to respond first. The company stated that monitoring companies should get full operational progression transparency in real-time along with documentation for full accountability.
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