Genetec’s Security Center now integrated with Appris Retail Secure Store
The companies say this integration allows retailers to immediately disprove or validate suspicious transactions by accessing the security video evidence associated with suspected fraudulent activity.
Using artificial intelligence and machine learning, Secure Store performs advanced exception modeling from multiple data sources and enables immediate corrective action.
Retailers can click on the video icon within the Secure Store interface to immediately identify and review the security video. The companies say this allows them to evaluate evidence related to all refunds, transactions, discrepancies between what is being scanned and what is on the bill, and determine if there was a problem.
“When you investigate fraud, you need to be able to validate questionable behaviour. This is why video evidence is so critical. Thanks to our partnership with Genetec, we are now able to provide our customers with immediate insights that allow them to make informed decisions and build defensible cases based on hard evidence,” said Corey Adams, VP, global client services, Appriss Retail.