Genetec announces mobile integration for Sipelia communications system
June 27, 2023 By SP&T Staff
Genetec announced that the latest version of its SIP-based Sipelia Communications Management system is now integrated within the Genetec Mobile app.
According to the company, this means that security staff can make and receive calls, broadcast messages on PA speakers and trigger standard operating procedures from the Genetec app on their mobile phone.
“Security operators seldom have time to think about what device to use to make a quick call during an incident,” said Laurent Villeneuve, senior product marketing manager at Genetec in a statement. “With Sipelia now integrated as part of our Genetec Mobile app, security staff can take the right action to address situations as they arise from a single interface on their mobile phone.”
With Sipelia Mobile, operators can call emergency services, and reach team members or outside contacts via an audio or video call using the address book. They can also respond to incoming requests for assistance, and use audio/video verification to grant or deny visitor access, or open parking gates.
Security teams can also automatically play a warning message through the organization’s PA system. Messages can be dynamic, scheduled, or based on event-to-actions.
For post-event investigation, Sipelia Mobile also enables operators to play back audio/video call recordings and messages or export the call recording without requiring a third-party device.
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