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Distributors keeping branches open under new conditions


March 20, 2020
By SP&T Staff
SP&T Staff

Security distributors, like most businesses, are making the necessary adjustments in order to continue to provide service to customers as we face the impact of the COVID-19 pandemic.

Graybar Canada recently posted an announcement indicating that all of its branches will remain open but with certain operating restrictions.

According to a March 25 announcement:

“Our warehouses are well-stocked with inventory and our staff are working diligently to provide a high level of service. While customer access to our counters and office area is temporarily restricted, we encourage you to place your orders via phone, email or text. Material can still be picked up at our door, shipped via company van or transport/couriers or special pickup arrangements can be made with your local branch if required.”

Read Graybar Canada’s full statement here.

ADI Canada has also posted a COVID-19 response on its website.

In some cases, branch hours may have been modified and online ordering is available. Visit ADI’s COVID-19 page for a complete run-down of changes.

Anixter International’s website features a message from president and CEO Bill Galvin. Dated March 20, the open letter includes details about how Anixter has adjusted operations to accommodate safety precautions.

“In response to the virus situation, current health advisory guidelines from organizations like the Centers for Disease Control in the US, and a variety of widespread government regulations emerging globally, we are currently enabling those who can conduct their jobs remotely to work from home and have established additional guidelines for social distancing to help keep employees safe. We have also established specific safety measures in our distribution facilities to safeguard our warehouse associates as they continue to ship products and perform other value add services so critical to our customers,” says Galvin.

Refer to the Anixter website for the full letter.