Camden Door Controls, a provider of door activation and locking devices, has announced a new Web Site Order Tracking System.
According to the company, the new tracking system enables Camden customers to enter their purchase order number on the Camden web site and view a detailed “cradle to grave” summary of their order status, including the progress of their order through Camden’s internal order processes and on the shipper (courier) tracking web site.
Visitors to the site do not have to login/register to access the basic features of the new tracking system. Order status reporting is colour-coded, with simple text and the scheduled delivery date information is shown.
“This system provides 24 hour, 7 days a week, customer service and our customers don’t need to phone or email to find out exactly when their order will be delivered,” says David Price, marketing manager, Camden Door Controls.