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VoIPAlarm.com partners with API Alarm Monitoring to offer IP monitoring services in Canada

Alarm monitoring provider VoIPAlarm.com has announced that API Alarm Monitoring will offer the VoIPAlarm IP signal transmission service to alarm companies and dealers across Canada. The entire VoIPAlarm platform, including the central server hardware and software, will be duplicated at API to offer cost-effective alarm monitoring to Canadian alarm companies whose customers no longer use traditional telephone lines.



April 25, 2008
By SP&T News

Using the VoIPAlarm platform, legacy telephone-based security systems
can be monitored using nearly any broadband Internet connection. These
alarm systems were originally designed to work only with standard PSTN
telephone lines, and are not reliable when connected to Voice-over-IP
(VoIP) phone services. VoIPAlarm’s modified VoIP hardware and codecs
convert the alarm signals into small, simple data packets that can
quickly travel through the Internet to the VoIPAlarm servers, and be
quickly injected into commonly used monitoring centre automation
systems. Monitoring centre personnel can then view and respond to the
alarm signals in the same manner as signals received over telephone
lines, with no additional training required. Non-emergency signals can
optionally be sent instead to a second receiver at the alarm dealer’s
office, to allow for the split reporting features relied upon by many
companies.

Unlike other IP monitoring solutions, VoIPAlarm is compatible with the
two-way voice features present in many alarm systems. The service also
adds several Internet-based features to existing alarm systems,
including online access to signal histories and alarm notifications via
email, SMS, and instant message.

VoIPAlarm works with any alarm system that supports the industry
standard Contact ID reporting format. The installation of a VoIPAlarm
adapter is required, which is available from ADI stores and plugs into
the existing telephone wiring of most alarm systems. The alarm systems
need no programming changes, and no hardware changes beyond the
addition of the adapter.

The service will be offered through API Alarm Monitoring later this
year. All interested alarm dealers in Canada are encouraged to contact
API Alarm Monitoring or VoIPAlarm for more information.

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