SP&T News

Samsung and Telus supply Canadian first responders with communications technology

The Mission Critical Push-to-X solutions are designed to help first responders manage emergency situations with vital voice, video, and data communications.

March 9, 2022  By  SP&T Staff

Samsung Networks and Telus announced they have deployed Mission Critical Push-to-X (MCPTX) services to equip Canada’s first responders with the information and data to improve accuracy in assessing emergency situations, improve responsiveness and operational efficiency, and help drive better public safety outcomes.

The technology uses multimedia communications with features such as video, geographic information system (GIS), geo-fencing, remote database access among others.

“Telus is building on its long-standing association with Samsung to bring best-in-class technologies and connectivity that will help public safety organizations manage emergency situations with greater responsiveness thanks to mission critical features that go well beyond legacy voice technologies,” said Marshall Berkin, vice-president, Industry Solutions, Telus Business Solutions in a statement.

Telus and Samsung said they anticipate the MCPTX technology will help communication in many public safety scenarios.


First responders like police officers and paramedics can communicate with one another live to resolve public emergencies faster. The technology enables them to share video through dispatch or share maps with the location of an officer with first responders.

In a catastrophic event, QPP (quality service and preemption) will enable first responders to communicate with priority access to the broadband network with a secure connection and avoid congested networks.

Connected ambulances will allow paramedics to share information using a portable ultrasound or haptic glove which will help emergency room doctors start treatment remotely.

With MCPTX, traffic route maps for emergency vehicles could be transmitted to all intersections and traffic lights to help clear the way for emergency vehicles.

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