RSPNDR recently announced that it has partnered with Immix, a provider of video security software automation, to provide better intelligence to mobile security guard providers responding to verified security events.
Immix will offer RSPNDR’s one-click guard response services feature in the latest versions of the Immix CS and GF software platforms.
“The combination of Immix VaaS and RSPNDR’s distributed guard network offers customers the best of both worlds,” said Mark Zimmerman, CEO, RSPNDR, in a company statement. “Consumers will get great remote monitoring every day and the fastest on-site response when they need it.”
This partnership enables the companies to offer a solution that allows central station operators monitoring video security events in the Immix platform to automatically generate a mobile security response through RSPNDR if there is a warranted threat on site. According to the companies, this automation expedites the communication process as the operator does not have to verbalize the threat to the customer.
Each type of security event can have a custom response procedure using Immix dispatch protocol through RSPNDR’s network of distributed mobile guard companies.
“Through this integration with RSPNDR we feel we can better address that ‘last mile’ communication with responding security personnel,” said Chris Brown, CEO, Immix. “There has long been a demand for solutions like this within our industry and we are confident that this partnership will have tremendous benefits for the both the video monitoring and mobile patrol industries.”
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