SP&T News

RSPNDR and NMC partner for rapid guard response solution

August 26, 2022  By SP&T Staff

RSPNDR has announced a partnership with NMC to deliver a rapid guard response solution.

The native integration of RSPNDR with NMC’s monitoring software will allow operators to dispatch or cancel a guard response with a single click. RSPNDR is designed to remove the work of finding and dispatching a guard in the event of a security situation.

“The opportunity to partner with NMC will accelerate adoption across their dealer network, so operators, and dealers, and end-users can all benefit from faster, more transparent response to unverified alarms,” said Mark Zimmerman, CEO of RSPNDR in a statement.

RSPNDR also connects monitoring stations with active unverified alarms to a network of licensed on-demand mobile guards that respond based on their proximity to a security event.

The company notes that in some areas, local law enforcement have deprioritized response to unverified alarms and this has led to longer response times, or in some cases, no response.

“RSPNDR provides unique functionality and cost savings as it ensures a timely, informed response from a local guard when needed,” said Woodie Andrawos, president, NMC in a statement.

“Our dealer base can now leverage this technology to ensure their customers receive comprehensive alarm management in a matter of minutes instead of hours, resulting in a significant return on investment.”

The RSPNDR platform automatically assigns incidents to the mobile unit able to respond first.

Monitoring companies will receive operational progression transparency in real-time along with documentation for accountability.

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