The alarm firm says its residential monitoring services have been permanently and securely transferred to a.p.i., and a forwarding system is activated so all customers have immediate access to a.p.i.’s emergency monitoring centre.
Protelec President Harry Black said in an open letter to customers, “With this important responsibility top of mind, we set out to carefully select the right company with the right customer care team to be your new residential security provider. We are pleased to have found that partner in a.p.i. Alarm Inc., a family-owned, 100% Canadian company with a Five Diamond-Certified and ULC-Listed, annually inspected emergency monitoring centre.”
Protelec says the sale of its residential business allows full-time focus on its fast-growing commercial business in the security and lone-worker safety industries, while the firm continues to service long-standing clients at hospitals, property management companies, industrial, financial and agricultural businesses, and has entered the cannabis producer market.