Opinion

This year we proudly welcome a new Executive Director, association executive and publishing veteran J. David Ritter.
Education, training, sourcing and retaining qualified professionals continues to be one of the biggest challenge for security companies in this competitive industry.
It has been another productive and memorable year for the Canadian Security Association.
CANASA has been very fortunate to have strong industry and media partners over the years. One partnership which continues to grow stronger is our relationship with SP&T News.
Recent alarm bylaw changes in Alberta have caught many alarm companies and monitoring stations by surprise, but rest assured that CANASA reacted quickly and has been representing your interests in meetings with police services in the province.
Whether you are new to the Canadian Security Association or a longstanding member, here is a refresher on some of the benefits and resources that can help your organization achieve a competitive edge.
The earliest digital communicators were independent of the alarm panel and reported as few as three signals. However, as alarm products, and especially alarm panels, have evolved, manufacturers have added features galore.
For more than a decade, the Security Industry Alarm Coalition (SIAC) has developed many close and worthwhile relationships with law enforcement agencies.
According to Stan Martin, executive director of SIAC, “You can’t have a meaningful discussion on dispatch reduction without addressing the use of ECV.” The development of enhanced call verification (ECV) was the result of a specific request by the International Association of Chief’s of Police (IACP) Private Sector Liaison Committee (PSLC).
There can be no discussion of alarm reduction without recognizing that a small percentage of all alarm users create the vast majority of all false alarms and false dispatches. Yes, there is a difference between the two.
In the coming posts, this column will serve to educate you on the issues of false alarms and false dispatch reduction.
Over the last three years, I have had the opportunity to examine two sets of two companies, each set of which is located in the same geographical area of the country and offers the same security services.
In my last column, I talked about buying alarm accounts from a buyer’s perspective. This time I will address some issues to be aware of if you want to buy an integration business.
Growing organically on the alarm side of the security industry is difficult today.
In the scheme of things, 20 years is not a long time.
In reflecting on this past year’s deal activity, it occurs to me that my deals have been held up mostly by two mundane details: a lack of signed monitoring contracts and an inability on the part of the seller to easily fill in what I call the acquisition spreadsheet on their account base.
Those of you who know me will have seen some of the points below in different articles I have written but when you deal with sellers all the time and see the issues come up again and again, you feel the need to re-iterate some points.
Lighting is arguably the greatest challenge for any surveillance camera.
With competition in the video surveillance constantly heating up and projects often being awarded to those who offer the best price, many integrators are struggling to squeeze out the margin they need to survive.
Maintaining a video surveillance system is no different that maintaining any other network infrastructure.
With SP&T turning 20 this year, it is amazing to look back and see how much the industry has evolved since the first issue was published.
Multi-imagers and analytics have been a hot trend for the past year, but both technologies have been around for several years.
Cyber security was never a concern with traditional analogue CCTV systems.
Fire prevention and detection for the home are very important. Every year in Canada there are around 24,000 house fires that lead to an estimated 377 deaths and 3,048 injuries. Homeowners, landlords and tenants should all be aware as this number is climbing each year. To keep families safe in the event of a fire they should look to invest in a fire prevention and detection system. This way families can be immediately alerted of any potential fires in order to reduce the risk of death and damage.  
Is your organization ready for the changes to come?
Like many of you, I find myself reading a number of articles related to our industry.
SP&T News recently connected with Hikvision’s North American president Jeffrey He for an email interview and asked for an update on its current market strategy and plans for Canada.
In many ways, Robert Mowles is a classic example of basement to boardroom: an entrepreneur who started a business in his own home, and through hard work and determination, made it a flourish. He has expanded his business several times and is about to move into a new 7,000 sq.-ft. facility in the Oshawa, Ont., area. But Mowles is also part of a movement in security that has seen DIY and dealer models begin to coincide and overlap. SP&T News recently spoke to Mowles about how home security is changing and how dealers and installers may ultimately benefit.
As the current president of CSAA International and CEO of Vector Security, Pam Petrow is almost uniquely qualified to talk about the current state of monitoring. Case in point, the CSAA has recognized that the industry is evolving, acknowledging that even the term “central station” may have lost its usefulness. The organization is in the midst of its own transition that will likely see it adopt a new name later this year — one that better reflects what is going on in the industry and one that should have more resonance with the end user. SP&T News spoke with Petrow recently about the proposed change for the 66-year-old organization, plus the rollout of ASAP to PSAP in the U.S. and when we may see the technology come to Canada.
Rob Martens spends a lot of time thinking about the possible — even the probable. Martens was with Ingersoll Rand for 11 years in various capacities — mostly on the IT side, he says — and left shortly before the company spun off its security business and called it Allegion. He took a CIO role with another firm, then briefly retired before being wooed back to Allegion with “an offer I couldn’t refuse.” Now, as Allegion’s futurist, he identifies trends, posits outcomes, and determines strategy accordingly. He has an abiding interest in the Internet of Things and home automation, both of which are game-changers for security. It’s up to Martens to not only identify the new rules but predict the outcome.

Events

APA Roadshow
Thu Mar 30, 2017
Focus On Cyber Security
Wed Apr 12, 2017 @ 8:45AM - 04:00PM
ADI Expo
Tue Apr 18, 2017
ADI Expo
Fri Apr 21, 2017

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