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Motorola Solutions opens security operations centre in Gatineau


August 11, 2021
By SP&T Staff

Motorola Solutions Wednesday announced the opening of its network and security operations centre (NSOC) in Gatineau, Que.

The centre will manage and support communications networks and command centre software for Canadian first responders.

“We are dedicated to making communities safer and our new NSOC will ensure the integrity of the mission-critical communications technologies trusted by public safety agencies across Canada,” said George Krausz, president of Motorola Solutions Canada, in a statement. “The centre will monitor the systems that are relied upon by first responders to help them protect our communities, enterprises and governments. It will be staffed by a team of highly trained engineers who are experts in mission-critical operations and cybersecurity.”

According to Motorola, cybersecurity services will include 24/7/365 proactive threat detection, vulnerability scanning and assessments, security patching, end-point protection and dark web intelligence services. The services adhere to the Canadian ITSG33 cybersecurity framework. Sensitive data access is role-based, viewed by federally-screened personnel.

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“We’re proud to be opening our ninth operations centre across the world, dedicated to our Canadian customers,” added Mark McNulty, senior vice-president of global services, Motorola Solutions. “We combine state-of-the-art technologies with the industry’s best people and most rigorous practices to ensure the mission-critical operations of the nation’s public safety agencies.”

Furthermore, the company says that specialized employees “will assure the availability, performance and security of public safety technologies” including:

  • Land mobile radio (LMR) and LTE networks
  • Command centre software (Motorola’s CommandCentral software suite, next gen 9-1-1, computer-aided dispatch, records management services, digital evidence management)
  • Video security and access control (including fixed and body-worn cameras)

“As a catalyst for increasing the cohesion and competitiveness of the Canadian cybersecurity industry, we are honoured to welcome Motorola Solutions to the Gatineau Connexit́é cybersecurity cluster,” said Antoine Normand, chairman of In-Sec-M, an organization supports growth and innovation in cybersecurity. “Their networks and technologies are relied upon by first responders, including police, fire and emergency medical services, across the country, and the security of these systems is paramount. They are an integral member of In-Sec-M, who will help promote the innovation and the growth of Canada’s cybersecurity industry.”