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Milestone Systems rolls out new partner program

According to the company, the new program emphasizes improved benefits for Milestone partners related to achievements in training and certifications, product knowledge and experience, and support capabilities.

“We are focusing on serving [partners] with easier tools, higher rewards and more differentiation in the marketplace. Milestone channel partners around the world are now able to choose even more flexibly how they want to do business with Milestone to create the best video surveillance solutions for their customers,” said Lawrence de Guzman, Director of Global Sales Operations at Milestone Systems.

The company has launched a partner portal called “My Milestone,” with a “Business Lounge” section offering partner status updates, training and support options, tools for software license management and new administrative roles and rights.

Major changes are being incorporated to the Milestone ”Where To Buy” section of the site to clearly show partners’ status as Silver, Gold, Platinum or Diamond, with a new proximity-based map search function.

“Milestone wants to lift the business process to the next level through highlighting and enabling the value that partners deliver to everyone involved in our video surveillance installations. For example, how many Milestone certified employees do they have? Can they provide dedicated customer support? Do they offer development and integration services? What is their existing versus new customer base, and what does this say about their engagement and reputation as a company? Long-term success is about the added value partners contribute and Milestone aims to foster that sustainability,” explains Eric Fullerton, Chief Sales and Marketing Officer at Milestone Systems.