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Milestone extends technical support hours

December 1, 2020  By  SP&T Staff


Milestone Systems Americas Technical Support team has extended its hours of operation. Now Milestone partners on the U.S. East Coast, Eastern Canada, and in Brazil will have access to Technical Support two hours earlier, beginning at 7:00 a.m. Eastern Time.

Milestone Systems has adjusted its hours of operation in the Americas. Milestone Technical Support for its partners is now open for business beginning at 4 a.m. Pacific time, a full two hours earlier than the previous opening time of 6 a.m. Pacific time. The Milestone Technical Support Team will continue to close at 5 p.m. Pacific time.

“This move is very much in line with our service philosophy,” said Steffin Burton, Senior Manager, Technical Support at Milestone Systems. ”Our goal is to have the best technical support in our industry, and that means offering service hours when it’s most convenient for our partners and customers.”

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