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Interface Security Systems makes virtual security guard monitoring affordable to businesses of all sizes

Company expands its interactive remote video monitoring services with new offering


August 25, 2020
By SP&T Staff

Interface Security Systems announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package designed specifically for small and mid-sized businesses (SMBs) and enterprises with moderate security challenges.

With Virtual Security Guard, businesses such as retailers, restaurants, banks, hotels, and more, will be able to rely on Interface’s advanced technology and trained Intervention Specialists to immediately intervene in the event of shoplifting, robberies, customer arguments, and any other emergency or potentially volatile situation.

“We are seeing increased demand from SMBs and enterprises across a range of verticals for advanced security solutions as they embrace new business models and face heightened security concerns,” said Brent Duncan, chief revenue officer at Interface Security Systems, in a prepared statement. “With our Virtual Security Guard solution, businesses can ensure employee and customer safety, reduce shrink, and lower insurance and guard costs.”

The new Virtual Security Guard package includes intrusion alarm monitoring, interactive live video and two-way audio monitoring, up to eight video cameras, and one audio zone. Every alarm will be verified with live audio and video to reduce false alarms. Businesses have the option to leverage their existing security cameras and network connectivity infrastructure to make the solution even more cost-effective and easy to implement.

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The Virtual Security Guard package gives customers the flexibility to roll out a security solution and then graduate to a more advanced version of the service based on threat levels or to accommodate business expansion. Enhanced services include remote guard tours, scheduled announcements, and operational compliance audits. Customers can also upgrade to a full suite of interactive video monitoring solutions that come with extensive video camera coverage, multiple audio zones, on-demand security escorts, and smart personal safety devices.


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