ID Systems & Supplies
HID Global moves into issuance of payment cards
HID Global, a provider of secure identity solutions, has acquired DemoTeller, a leading provider of instant issuance solutions for the financial market. With the acquisition of DemoTeller, HID Global is now able to address the needs of financial institutions and retailers for instant issuance of personalized financial or payment cards, such as a “chip card,” with a fully integrated solution.
By Cindy Macdonald
HID Global, a provider of secure identity solutions, is addressing a growing segment of the secure issuance market in North America. DemoTeller adds solution, installation and maintenance services to broaden HID Global’s secure issuance business beyond printers and consumables.
“HID Global’s entry into the instant issuance market for financial institution-issued cards with the acquisition of DemoTeller is significant for our secure issuance business,” said Stefan Widing, president and CEO of HID Global. “We will now be able to improve the user experience with more convenience and seamless integration across hardware, software and services, providing a one-stop shop for a solution that already ties into core banking infrastructure.”
DemoTeller’s offerings expand HID Global’s secure issuance portfolio to include financial instant issuance software, hosted distributed printers and HSM hardware. DemoTeller enables HID Global to sell a financial instant issuance solution to financial institutions and retailers, addressing the needs of payment card issuers wanting to offer their customers instant access to their payment card offerings.
Financial institutions are investing in new software and hardware to meet EMV standards for smart payment cards – also called chip cards.
The DemoTeller solution, coupled with HID Global’s printers and consumables, gives financial institutions and retailers the ability to hand a customer a personalized card that is activated, which increases the likelihood that the customer will use it immediately. At the same time, consumers value the instant gratification of receiving a payment card.
“DemoTeller’s customers can have great confidence that HID Global is customer-centric and will invest in the instant issuance portfolio to future-proof customer deployments, as part of its well-established position as a provider of compliant, secure identity solutions across the financial market,” said Charlie East, the head of DemoTeller.
HID Global’s existing secure issuance business, which is led by Craig Sandness, encompasses a range of credential personalization solutions, including Fargo desktop card personalization systems, and IAI solutions for the issuance of highly secure passports, cards, and banknotes.