GPS Security Group chooses Calipsa’s false alarm reduction platform
GPS is the third Canadian monitoring centre to choose Calipsa’s cloud-based technology
Calipsa announced that Edmonton-based GPS Security Group is using its false alarm filtering platform. GPS is the third Canadian central monitoring station to adopt the cloud-based Calipsa technology.
Calipsa’s software uses artificial intelligence with deep learning technology to recognize genuine alarms caused by human or vehicle movement. According to the company, more than 90 per cent of notifications resulting from nuisance factors such as animals, lighting, weather or foliage are filtered out, helping operators reduce their response times to genuine threats.
The GPS Security Group’s Fredy Ramsoondar, corporate senior security solutions advisor and private investigator, said GPS is adopting Calipsa’s AI-powered video analytics across its video surveillance sites to support the sustained growth of its monitoring division.
“We’ve engaged Calipsa as a strategic growth partner to assist with reducing false video alarms, allowing our operators to focus on only genuine alarms,” he said in a statement. “We anticipate widespread benefits, including improved customer service, operational efficiency and employee morale.”
Tara Biglari, Calipsa’s regional sales director, Americas, said its false alarm reduction software is scalable, making it suitable for a growing video monitoring station.
“This is an exciting time of growth for the GPS team and we’re happy to partner with them to provide the highest level of customer service,” she said. “The installation of our cloud-based technology requires no onsite hardware devices and we keep our service always current with remote upgrades.”
A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or moving to a better position.