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DICE Corp. offers free PBX call rerouting for central stations, dealers, and proprietary monitoring centers working remotely

DICE is also offering the company’s virtual iPBX technology at discounted rates


April 16, 2020
By SP&T Staff


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DICE Corporation is offering four months of free PBX call rerouting for the alarm and security industry as part of the company’s community support efforts during the COVID-19 pandemic. This offer is available to any central stations, dealers, and proprietary monitoring centers at no cost.

Using an existing legacy PBX, this technology mirrors the functionality of a desk phone on a personal smartphone or softphone, keeping workforces of all sizes connected remotely without interrupting service. Inbound calls are forwarded from office phones to remote workers and outbound calls are made from office phone numbers using smartphones and softphones without displaying the caller’s phone number.

This free call routing promotion excludes outbound toll usage and fees incurred by the user.

Employee setup can be completed in a few steps. Users receive call rerouting credentials from DICE and are required to download and configure a free smartphone app available in the Apple and Google app stores. Once configured, the user can start receiving and making office calls using a personal smartphone instantaneously.

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The unprecedented government orders for remote working have led to much confusion and uncertainty for many businesses in the alarm and security industry.

“Working outside of the office is impacting everyone industry-wide, but smaller central stations and dealers are experiencing even more challenges,” said DICE Corporation president and CEO Cliff Dice in a prepared statement.

“Many companies do not have the technology or business continuity plans in place to allow their employees to work remotely without disrupting services. By offering four months of free PBX call routing, we’re able to pitch in and do our part to help the industry keep their employees connected and safe.”

For users who need additional PBX services, DICE is also offering the company’s virtual iPBX technology at discounted rates. iPBX works in tandem with alarm monitoring software and the company’s all-in-one Matrix business solutions platform.