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CSAA changes name to The Monitoring Association

The Monitoring Association (TMA) is the new name of the 67-year-old Central Station Alarm Association. The name change “reflects an adjustment in mission and focus necessitated by growth and changes in the alarm monitoring industry”, the company stated.

March 16, 2017  By  SP&T Staff

In a letter to the CSAA membership, president Pamela Petrow noted that “our new name reflects our renewed commitment to our mission: to advance the professional monitoring industry through education, advocacy and public safety relationships. It also emphasizes our long range goals to grow the association beyond our traditional services to embrace the opportunities of our changing industry.”

The association’s new name was chosen by members at the June 2016 General Membership Meeting in Fort Worth, Texas, after TMA says it found members were quickly expanding into monitoring beyond security systems, and that the use of the term “Monitoring Center” was growing as a result.  
“Monitoring life safety events in the traditional central station model remains our core business,” said CSAA executive director Jay Hauhn. “That will not change. However, our demographics surveys show that members increasingly monitor more than traditional fire and burglar alarms – they monitor medical devices, access control, and other non-emergency but meaningful events. Our new name allows room for the association to encompass all the areas our members are beginning to monitor and any into which they may move in the future.”
“The term ‘Central Station’ no longer has wide recognition outside of our industry,” added CSAA vice-president of marketing and communications Elizabeth Lasko. “Our new name will facilitate our efforts to educate the public about the critical role TMA members play in public safety.”
This is the second time the organization’s name has been changed since incorporation in 1950 as the Central Station Electrical Protection Association; it was changed to CSAA in 1989.
TMA’s new website is www.tma.us. Member ID numbers and login information for the website will not change. TMA staff will use the email suffix “@tma.us.” and all emails to the previous “@csaaintl.org” address will be forwarded.

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