CounterPath and Sennheiser announce headset and speakerphone interoperability with Bria and X-Lite
Sennheiser, a provider of headset and conferencing solutions, and CounterPath Corporation, a global provider of over-the-top (OTT) Unified Communications (UC) solutions for enterprises and carriers, have announced a partnership and stated Sennheiser products will be interoperable with CounterPath's softphones.
Sennheiser’s product portfolio of wired and wireless headsets and speakerphone solutions is “now certified and fully compatible” with CounterPath’s Bria, Bria X and X-Lite softphones for desktop, tablet and mobile devices.
The partnership between Sennheiser and CounterPath “ensures customers get an optimized user experience across devices and OS platforms”, the companies stated. With CounterPath Bria, Bria-X and X-Lite and Sennheiser HeadSetup for Windows and Mac, call control functions, such as answering and ending or muting and holding a call, are enabled via the headsets and speakerphones. In addition, users can also switch seamlessly between multiple softphone applications at the same time.
“This is key for the call center market where we already see significant usage of our softphones”, said Todd Carothers, executive vice-president of sales and marketing, CounterPath. “By tightly integrating with Sennheiser’s headsets, we create a much better user experience for end users that enables an expanded opportunity for both of our companies in this multi-billion dollar market vertical.”
Bria, Bria-X and X-Lite users who install Sennheiser’s HeadSetup software will have new functions such as synchronization between softphone and headset for redialing last number, answer/hang up call, mute, and hold call.