The Bosch Remote Portal provides a gateway to offer remote services and create new service offerings. Now, this cloud and browser-based service for installers has been further enhanced so that additional devices can be monitored and maintained via the Remote Portal. The user interface has also been improved.
By SP&T Staff
Installers can monitor supported devices and perform maintenance and configuration tasks remotely — reducing travel to customer facilities, saving time and money, according to Bosch.
The enhancement of the portal now supports the following additional devices and services:
• Installers can now receive health checks for DIVAR IP 2000/5000 video recording solutions; email alerts are sent if a device loses its connection to the Remote Portal or if recording stops unexpectedly.
• As an additional service, “Remote Connect Lite” is provided for DIVAR hybrid and network recording solutions. This service provides Domain Name Services (DNS) for these devices and eliminates the need to interact with 3rd party providers for DNS. The service is free and permits faster set up.
Thanks to the new user interface, devices can also be grouped by customer or location of devices. Additionally, access can now be restricted to defined users or user groups. Information on the device status is aggregated across groups of devices or by customer, allowing installers to quickly check whether customer devices require attention.
Registration is free of charge and available at https://remote.boschsecurity.com/
Once registered, installers can immediately use the Connect, Maintain and Manage functionalities of the Remote Portal.