Bosch creates sales support team
Bosch Security Systems has created an "inside sales team" of 12 dedicated to working closely with customers. The team, based in Fairport, N.Y., will assist Bosch's own field-based team to support the company's North American dealers. According to the company, expectations for the new team include increasing customer satisfaction and enhancing sales for small and mid-sized dealers.
“Bosch is introducing new products at a rapid pace, and the inside sales team is helping to make customers aware of the tremendous value these innovative solutions can bring to them and their clients,” says Jim Musshafen, director of sales operations, in a statement. “This group is unique among security industry manufacturers and demonstrates how Bosch is continually evolving to lead in the service and support offerings we provide our dealers.”
Bosch’s security portfolio includes communications, video surveillance, access control, intrusion and fire detection.