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BlackBerry and Samsung partner to offer management tool for first-responders

The joint offering is designed with a focus on the needs of first responders and front-line workers in public safety, healthcare and utilities sectors. 


March 22, 2022
By SP&T Staff

BlackBerry and Samsung have partnered to deliver the BlackBerry® critical event management solution using Samsung Galaxy® devices. The joint offering is designed with a focus on the needs of first responders and front-line workers in public safety, healthcare and utilities sectors.

In public safety scenarios where police officers are tasked with responding to an emergency or they are embedded in a covert operation, the CEM enables them to trigger and respond to an event by pressing a key without drawing attention to themselves.

Homecare nurses can use the CES on a Samsung Galaxy device to trigger an SOS if they find themselves in a dangerous situation or to check in and check out for visits.

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Finally, field employees like plumbers or electricians can use to CEM to notify one another of events and respond to alerts on the BlackBerry CEM, even those operating in harsher conditions as the devices are build with “military-grade standards for durability,” according to Blackberry.

The BlackBerry AtHoc and BlackBerry Alert are both CEM platforms designed to help enterprise organizations prepare for events and recover from disasters.

The company explained in their announcement that Blackberry AtHoc is designed for government and regulated industries to help with notifications and protect public and government agency employees.

BlackBerry Alert is suited for commercial companies to help them keep their businesses running and keep employees safe.

Both platforms provide mass communication tools including two-way radios, loudspeakers, digital displays, fire panels, emergency stop buttons and badging systems.

The CEM platforms also support the collection of information through real-time location tracking, enabling workers to send distress signals and other reports from the front-lines.