News
Armstrong’s joins AvantGuard Monitoring

Armstrong’s, an AvantGuard Monitoring Company, is the premier wholesale monitoring company in Canada. Armstrong’s is recognized for providing award-winning customer service as ranked by our peers, combined with the fastest average response times in the industry.

Now as part of the AvantGuard family, we are one of the fastest growing alarm and event monitoring providers in North America. Armstrong’s customers can now enjoy an even broader array of industry-leading and innovative response-optimizing tools. And our dealers will benefit from exciting, new, powerful tools developed specifically to expand their solutions and grow their business.

• Expedite Response Times with Group Chat (AG Chat) – a valuable tool used to confirm or disregard signals by creating a secure group chat for all members on a customer’s contact list to communicate with one another via text. It helps guarantee the fastest response time in the industry of 10 seconds or less per signal.
• Minimize attrition, maximize monitoring efficiency, and capitalize on service opportunities using our Dealer Dashboard – a revolutionary data visualization tool for dealers.
• Optimize technician time with the Armstrong’s AG App – a convenient mobile tool that expedites placing devices and accounts on test, viewing most recently tested accounts, and even locating accounts through its Google Maps integration.
• Enhanced account management and simplified billing through streamlined, third-party integrations – giving dealers access to everything they need from video verification to the top CRM tools.

Armstrong’s first monitoring center opened in 1989 serving a small number of Dealers in Eastern Canada. Today, Armstrong’s provides services in every province and territory in Canada, supported by our four sites in Dartmouth, Moncton, Montreal and Edmonton. We are recognized as Canada’s premier monitoring wholesale provider, serving more than 800 dealers across our network.

Today, with the addition of many innovative tools and resources from AvantGuard, combined with Armstrong’s reputation and ongoing commitment to providing exceptional service, our dealers and subscribers can enjoy the peace of mind that comes from having a monitoring partner you can trust.

www.armcom.ca