Redmond, Wash. — Aiphone, an international manufacturer of intercom and security communication products, has received a 2018 Deming Prize, one of the world’s highest awards for successful implementation of total quality management (TQM) programs. This is the second time Aiphone has won the award.
October 23, 2018 By SP&T Staff
The Deming Prize, awarded annually since 1951 to businesses and individuals, was named for W. Edwards Deming, an American engineer and management consultant.
The Deming Prize organization defines TQM as a set of systemic organizational activities that leads to products and services with a high level of quality and customer satisfaction. There are no restrictions regarding an organization’s type of industry, business scale and nationality to be eligible for the award.
To win the Deming Prize, Aiphone completed lengthy application documents and hosted on-site inspections by the awards committee comprised of representatives of industry and academia. Aiphone was awarded its first Deming Prize in 1981.
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