Integration News
ADT intros voice-controlled home security app

ADT Pulse Voice technology is the first of its kind in the smart home space, enabling homeowners to log in and log out of the Pulse Voice app via custom technology that recognizes unique voice signatures. Once logged in, users can arm and disarm their Pulse security panel, control their home’s lighting, adjust thermostats, lock and unlock doors, and check the overall status of their home – all verbally and virtually touchless through an iOS or Android smart phone. It’s a new frontier in the world of smart home technology, and it’s brought to consumers first by ADT.

A homeowner’s voice can now trigger ADT Pulse functions by recognizing select key words, device names and phrases to perform. In addition to accepting personal voice commands, the ADT Pulse Voice app provides auditory feedback to confirm actions and system status for all of its connected devices.

“It’s all about providing the best possible user experiences for our customers,” said Arthur Orduña, senior vice president and chief innovation officer for ADT. “As more people use voice commands to interact with their smart phones and other devices, it’s critical for us to securely extend the convenience and accessibility of ADT Pulse through voice input. The launch of ADT Pulse Voice is another example of how ADT is using innovative technology to ultimately improve the user experience for customers and meet their individual needs in a way that complements their digital world.”

With protection as ADT’s foremost priority, the ADT Pulse Voice app leverages a multi-layered identification process allowing only registered members of a household to log in. Through voice commands, a user is approved by three personal checkpoints:  a secret phrase, state-of-the-art voice recognition, and confirmed identification of a mobile device. ADT’s identification technology is a critical safety measure as it ultimately allows only verified users to gain access to the ADT Pulse Voice app in the event their mobile device is lost or stolen. Without all three verification checkpoints confirmed, any login attempt will be denied.

Voice control also lends access to visually impaired consumers, allowing less interaction on screen and providing the benefit of virtually touchless technology. From arming their system to turning on the lights to unlocking doors on the drive home, ADT Pulse Voice provides intuitive technology for users to manage and control their smart home from the inside and out.

Existing ADT customers can download the ADT Pulse Voice App for free in the Apple App Store, as well as through Google Play, enabling key feature commands at the push of a button.