“We used to have a very familiar relationship with contractors on site but with the growth we are at the point now where we have individuals here who will say they don’t recognize everyone by sight which was the case when there were only 100 people working here. We’re now up to about 300 people on site and the need for those controls became more evident as we grew,” says Gossen.

To achieve a greater level of security and a sense that they had a true partner to help roll out the additional security measures, Gossen says he redefined what he wanted in a service provider.

“My main focus here at the plant is health and safety and security was an added level of responsibility so I really needed someone who wanted to be a true security partner.”

After evaluating various options he decided to go with a local company that had been providing fire monitoring and sprinkler support for the last five years — Bulldog Fire and Security of Kitchener-Waterloo. And while Bulldog is local, Gossen needed a provider that could also operate across the country.